Why is the new president of Crown Australia "choked"

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Why is the new president of Crown Australia "choked"

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Victoria, Australia, awarded the Royal Commission of Inquiry to investigate whether Crown Melbourne is suitable to continue to hold gambling licenses, and invited the president of Crown, who took office last month, to a hearing.

Crown Resorts' new chief executive, Steve McCann, choked up at a royal commission hearing in Melbourne on Tuesday as he described his plans for a cultural overhaul of the beleaguered gaming giant. He said many things within the company worried him, called on employees to stop misconduct, and believed the company should improve transparency.

Ombudsman Ray Finkelstein QC suspended the hearing for 10 minutes to calm an emotional McCann as Steve McCann described the impact of Crown's tarnished reputation on staff. A Royal Commission of Inquiry was recently granted more time and funding by the Victorian government to investigate whether Crown's Melbourne casino was eligible to retain its gaming license. Authorities in New South Wales believed Crown was unsuitable for a Sydney gambling license, so regulators in Victoria and Western Australia were also investigating.

Steve McCann, who took office on June 1, said at the hearing that after talking to Crown Melbourne casino employees, he found that a considerable number of Crown employees urgently need to speak up, and also hope to participate in the investigation and restore their pride in the company as soon as possible, because they His family and friends have been affected by the Crown investigation. "I once quoted a phrase that seemed to resonate with my colleagues: 'Blindness is acquiescence,'" McCann said. He encouraged employees to speak up if you see inappropriate behavior. If they don't feel comfortable at work, they don't do what they're asked to do, they don't need to do things that don't align with their values.

The words came to this point, McCann's voice choked, and the investigation resumed after a break. McCann revealed that Crown will hold an executive forum on July 15, when about 60 senior executives and some "successors" will discuss the company's development direction. When asked about his previous resume at Lendlease, McCann said he was named chief executive of the global construction giant during the 2008 global financial crisis. At the time, the company's corporate culture was a mess due to a lack of accountability, a business silo mentality, and a lack of purpose.

McCann is proud to say that at the time of his departure this year, Lendlease has made significant improvements in all aspects, especially in terms of engineering safety culture. The company's global death toll has dropped from an average of nine per year to Only 11 in the past 10 years. McCann said that he plans to apply the same reform efforts and experience to Crown. He pointed out that the challenges facing Crown are mostly related to "responsible gaming". He said that Crown Melbourne Casino is a very important asset for Crown. With a capacity of 5,000 to 6,000 players, about 700 staff supervise the field, but only a small number of them are engaged in "responsible gaming" work, and the distribution of manpower is quite uneven.
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